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Cognizant Decision
Making
Managers need to make important decisions on a daily basis to ensure their business thrives in the local competitive environment. These managers often have cognizant decision-making skills to operate their...

How to build Synergistic
Teams?
As a project manager, resource manager, or a team lead, it can be difficult to build highly cohesive teams for new projects. Appropriate project management will allow managers to take control of the organization of..

Seek Guidance and
Mentorship
Being able to leverage the strengths of the team to develop your skills and learn is crucial in any organization. With a projection of 75% of professionals working remotely in some way by the end of...

Woman in Technology: Are they underselling themselves?
The world just celebrated International Women’s day, and we’re all about it! But celebrating and elevating women shouldn’t end with that shout-out on social media or those Women’s Day special discounts...

Can AI Improve Customer Service?
Adopting Artificial Intelligence (AI) is the latest trend in tech. AI is becoming popular for applications ranging from quality assurance to regulatory compliance. But, does AI have a role in customer service? The answer is a resounding yes! Customer service has four stages....

What is an Internal Support Plugin?
You may have seen the term “internal support plugin” used by us or another company. But, what is an internal support plugin? Simply put, an internal support plugin is a piece of software that helps a customer sucess team use their existing software better...

Creatros Featured On CBC News NL Here & Now
Last week Creatros Technologies Inc was pleased to have a great feature piece done by journalist Zach Goudie highlighting our great new skills insights Creatros engine and our unique co-founders - airing on Nov...

Five Reasons You Need Great Customer Service
The better your customer's experience is, the greater the value your provide to them. Great customer service is a necessity in today's business environment because of the range of offers that are available to customers...

What You Need to Know About Developer Skill Tracking Systems
Skill tracking systems are pieces of software that can assess the knowledge an empoyee has. For example, if a developer knows a certain framework such as jQuery, management can make note of it in their...

Biases in the Workplace
Biases affect our perception, attitude, behaviours, and attention which in turn affects every decision we make. Workplace decisions such as hiring, promoting, and delegating tasks are all affected by biases, conscious or unconscious, and most times people do not even realize they are being biased.

How Can Skills Tracking Software Save You Money
Manages spend countless hours trying to find the right employees for the Job. But what if there was a way to get this information in a matter of seconds and bring the cost down in the process?

Manual vs Automated Skills Tracking
Finding the right employee for the job can be very time consuming and expensive. especially when you are spending time sifting through resumes, employee data and conducting interviews. learn how automated skills tracking can improve your business with the click of a button!

Why Skills Tracking is Important
Tracking employee skills has been proven to increase productivity, the accuracy of project deadlines and boost employee morale. learn the importance of skills tracking here:

How To Combat Gender Inequality in the Workplace
simply put, women are still at a significant economic disadvantage in the workplace at every level. as we make strides in closing these gaps within the professional setting we still have a lot of work to do.

How to Identify Skill Gaps
One of the biggest issues that arises in a collaborative working environment are skills gaps between team members. Skills gaps can present themselves in many different facets whether it be content based, technology or the lack of experience in the industry.

Effective team management in remote work settings: A skills tracking perspective
Most organizations rely on work conducted in teams. Individual employees cannot complete some tasks alone, so using team talents makes these organizations compete effectively and efficiently as teams are found to be more flexible and responsive to the changing needs of the organization.

Onboarding in the Remote Work Era
Employee onboarding is one of the most important tasks of the hiring process. Once you have gone through the application/interview process and selected the top candidate for the role, the real work begins.