How Do Managers Make Effective Decisions?

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Managers need to make important decisions on a daily basis to ensure their business thrives in the local competitive environment. These managers often have proper cognizant decision-making skills to operate their team in tasks at hand. 

Key Expertise for a Successful Manager

According to the Project Management Institute, successful managers will have key expertise in three broad areas for decision making: Having the ability to use data to make educated decisions; making decisions in a well-timed manner, and recognizing which decisions will be flawed. 

  • Ability to use data to make educated decisions

Making data driven decisions  are some of the most valuable as you can make an educated decision to move forward based on already acquired data. Relevant data can come in many forms, such as data acquired from your consumers, data gathered from competitor analysis or even internal company data, to uncover inefficiencies in employee tasks. 

  • Making decisions in a well-timed manner

Making decisions in a timely manner is very important for managers as having project delays will accrue extra unwarranted costs. Making quick decisions is a key factor  and can be easily accomplished when the appropriate information is available to the manager for easy and logical decision making. 

  • Recognize which decisions are flawed

Some of the most common flaws in decision making usually come through a combination of logical errors, false assumptions, and biases.

Logical errors are usually seen in project management when the manager uses deductive reasoning to decide how to move forward. Sometimes this fallacy happens when there is missing data where the manager needs to assume some data points, or it can be through a personal bias where the manager has a strong opinion on one component and ignored another to make decisions. 

How Do They Get the Appropriate Data?

Getting appropriate data to make decisions can come from many areas, however the most streamlined technique to acquire appropriate data for cognizant decision making is by leveraging artificial intelligence (AI).  When comparing AI to humans, it can compile data, compute complicated arithmetic, and distinguish patterns more efficiently than humans 

Where to get started?

There are many AI softwares out there that can help with management and operations. According to, companies should be placing a heavy emphasis on  skill tracing to  determine who knows what skill for any tasks on hand, based on demonstrated skills in the organization. These tools can be useful for tracking the skills of the organization, what direction of upskilling to head in, and what skills to develop in employees. 

Considering hiring and training new employees is more expensive and riskier for internal re-mobility and reskilling. A recent report released by Deloitte shows a $2.5 trillion dollar cost for mismatched skills over the next decade. It’s important for companies to track and upskill their current employees to better utilize these resources.