How to Identify Skill Gaps

One of the biggest issues that arises in a collaborative working environment are skills gaps between team members. Skills gaps can present themselves in many different facets whether it be content based, technology or the lack of experience in the industry. These gaps can cause many internal issues such as problems reaching deadlines, the quality of work, employee relations, etc.. This then leaves managers with the question, “How do I identify and narrow these gaps in order to get us firing on all cylinders?”

How can Managers Identify Skill Gaps?
With the advancements in AI technologies, managers are able to identify and address these skill gaps fairly seamlessly. According to an article posted on, there is a four step process in which you can identify these skill gaps amongst your employees and teams. These steps are: 1. Plan; 2. Identify important skills; 3.Measure current skills; and 4. Act on the data. 

Step 1: Plan
During this stage, project managers and HR managers will meet to discuss the framework in which they will assess their employees and make sure they are on the same page in terms of the types of skills they want their employees to improve on.

Step 2: Identify Important skills
At  this stage, managers will identify the important skills that they want/need their employees to have in order to be successful in their field. Managers may interview and survey their employees to identify areas in which they feel there are gaps. This can also allow for your employees to feel as though they are contributing to the company’s growth.

Step 3: Measure Current Skills
Surveys and interviews can be beneficial in identifying and measuring the current skills of employees, but with the advancements in AI Technologies, apps and softwares can be utilized to cut down on the time it takes to identify and close these skill gaps. Skills gaps can stem from lack of experience in the field,. therefore on-the-job training can be beneficial in closing these gaps as well as improving employee soft skills such as communication and leadership skills.

Step 4: Act on the Data
In this stage, there are two options- training for the skills gap or hiring for the skills gap. It’s often considerably cheaper to train employees within the organization to fill these gaps, but there are situations where an external hire is the only option. Companies can outsource training programs such as workshops and seminars or take other approaches such as volunteer employee mentorship programs, opportunities to attend events and conferences or providing employees with opportunities to obtain further certifications in their field.

It is important to identify and close these skill gaps within your company in order to achieve optimal productivity. Missed deadlines, poor quality of work and over budget projects can be the result of skill gaps amongst your team and employees. Therefore addressing these issues and working towards a more cohesive unit  will pay dividends for your firm